57Digital Support

Did you know you can now get help via Twitter?  Go on, tweet us: 

Hey Minecrafter!  Welcome to the 57Digital support site.  Here you can submit ideas, view commonly asked questions or contact our friendly team to resolve any problems you may have.

We currently provide support the following apps:

If you can't find the answer to a question on this page, please contact us - we're happy to answer your questions.  Please note: we will try and respond to your messages as soon as possible but it may take up to 48 hours depending on how many tickets are open (in most cases we reply the same day).

Game/Account Help Is your support request regarding a Minecraft game or account questions? You'll need to contact Mojang at the Mojang support centre.

Please do not send confidential information to us. For further information, please read our Unsolicited idea submission policy

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